FREQUENTLY ASKED QUESTIONS
How can I become a member
By clicking the Login / Register button on our site, you can immediately become a member with one click and start shopping. You do not have to pay any fee to become a member of our site.
Is my shopping safe
We receive service from Iyzico as an infrastructure, there is a 3D Secure application on our site.
I forgot my password, what should I do
To renew your password, you can follow the password reminder link on the member login page.
Can I pay by bank transfer?
We have a payment process via wire transfer.
Do you have a cash on delivery option?
Since 2024, we do not ship with PAYMENT at the door
Which cargo company do you work with
We work with Yurtiçi Kargo in our cargo transactions.
The parcel arrived damaged, should I receive it
You should not take delivery of damaged packages and have the cargo officer take a report that the package is damaged. You can then contact our customer service about your order.
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Yeşilbayır Mh. 1793 Sk. Saraç Apt. No:24/3 Mamak / Ankara
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Phone: +90 506 336 30 30
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E-mail: info@corwenstore.com
Do you have questions?