PRIVACY AND SECURITY POLICY
All services provided at our store and registered at Yıldırım e-commerce address belong to and are operated by our company.
Our company may collect personal data for various purposes. Below is information on how personal data is collected, how it is protected, and other relevant details.
Personal information (such as name-surname, company information, phone number, address, or email address) is collected by our store through membership or by filling out various forms and surveys as required by the nature of our business.
From time to time, our company may send promotional information, details about new products, and offers to our customers and members. Members can choose whether or not to receive such information when they register and can change this preference afterward by logging into their account or using the link in the notification email.
Personal information electronically transmitted to our store during the confirmation process via the website or email will not be disclosed to third parties outside the purposes and scope defined by our “User Agreement.”
To identify system-related issues and resolve problems or disputes related to the services provided, our company records and uses members’ IP addresses. IP addresses can also be used to identify users generally and collect comprehensive demographic information.
Our company may use the requested information for direct marketing purposes either itself or through its partners, as well as for contacting users when necessary. Information requested by our company, provided by users, or related to transactions conducted through our store may also be used for various statistical assessments, database creation, and market research without revealing the identities of our members.
Our company is committed to keeping confidential information strictly private and considers it a confidentiality obligation, taking all necessary measures to ensure its security and prevent unauthorized access or disclosure to third parties.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping on our websites. Your credit card information is not stored in our system.
When you enter the transaction process, there are two things to look for to ensure you are on a secure site: one is a key or lock icon in the lower bar of your browser, indicating that you are on a secure internet page and that all your information is encrypted. This information is used only in connection with the sales process as directed by you. Credit card information used during shopping is encrypted using 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the card is confirmed to be valid, the transaction continues. Since no credit card information can be viewed or stored by us, third parties cannot obtain this information under any circumstances.
The reliability of payment/invoice/delivery address information for online credit card orders is monitored by our company against Credit Card Fraud. Therefore, for first-time customers ordering from our websites, the financial and address/phone information must be verified before their orders can proceed to fulfillment and delivery. If necessary, the credit card holder may be contacted or the relevant bank may be consulted for this verification.
Only you can access and change all the information you provide during registration. As long as you securely maintain your login credentials, no one else can access or modify your information. To achieve this, all membership transactions are conducted within a 128-bit SSL secure environment, which is an internationally recognized encryption standard.
Websites with customer service and publicly available contact details are increasingly preferred today. This allows you to get detailed information about any questions you may have and assess the reliability of the online shopping provider more effectively.
Note: We advise you to pay attention to the presence of the company’s address and phone number on online shopping sites. If you are going to shop, make sure to note down all the contact information of the store from which you are buying the product. If you are unsure, consider calling to confirm before making a purchase. All our online shopping sites provide information about our company and its location.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information sent to us via the mail-order method will be kept confidential according to our privacy principles. This information will be retained for 60 days to counter any potential disputes regarding credit card charges and will be destroyed thereafter. If an unauthorized charge occurs outside the agreed amount on the mail-order form, you can dispute it with the bank, thereby preventing payment, which does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within its website. Our company is not responsible for the privacy practices and content of sites accessed through these links. Advertisements published on our site are distributed to our users via our advertising partners. The principles of this Privacy Policy apply only to our store’s use and do not cover third-party websites.
EXCEPTIONAL CASES
Under the following limited circumstances, our company may disclose user information to third parties outside the provisions of this “Privacy Policy.” These situations are limited to:
- Complying with mandatory laws, decrees, regulations, etc., issued by competent legal authorities;
- Fulfillment and implementation of the obligations of the “Membership Agreement” and other contracts made with users;
- Information requests related to an investigation or inquiry conducted by authorized administrative or judicial authorities;
- Situations where it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY
When sending emails to our Customer Service regarding any order, never include your credit card number or passwords. The information contained in emails can be viewed by third parties. Our company cannot guarantee the security of the information conveyed in your emails under any circumstances.
BROWSER COOKIES
Our company may use cookies to gather information about users visiting our store and their usage of the website. These cookies are small text files sent from a website to the user’s browser for storage in the main memory. Cookies facilitate the use of the Internet by saving the status and preferences of the site.
Cookies help collect statistical information about how many visitors the site has, the purposes of their visits, how often they visit, and how long they stay. They are not designed to retrieve personal information or data from your email. Most browsers are set to accept cookies by default, but users can modify their settings to refuse cookies or be notified when cookies are sent.
Our company reserves the right to modify these “Privacy Policy” provisions at any time by publishing them on the site or sending them to users via email. Changes to the Privacy Policy will take effect upon publication.
For any questions or suggestions regarding our privacy policy, please email info@koltukstilim.com. You can also reach our company using the contact information below.
NAME/TITLE: CORWEN STORE
ADDRESS: Yeşilbayır Mh. 1793 Sk. Saraç Apt. No:24/3 Mamak / Ankara
EMAIL: info@corwenstore.com
PHONE: +90 506 336 30 30